Wheelchair Access

Arrangements have been made to enable wheelchair users and their families to enjoy the experience together.


Enjoy all the real snow action, join Santa and his friends in the all new Winter Wonderland stage show and get up close and personal as you meet Santa's real animal friends. Wheelchair spaces are limited however we are able to offer an increased wheelchair allocation on relaxed sessions.

Please phone for further information and session times. As with all tickets this is subject to availability.

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Temporarily closed from 21st March

We have taken the difficult decision to temporarily close the SnowDome from 21st March as we believe this is the right thing to do to protect the health and wellbeing of our employees and guests.

The SnowDome will remain temporarily closed until further notice.

Please refer to our website and social media channels for updates on re-opening.

We look forward to welcoming you back to the SnowDome as soon as it’s appropriate to do so.

Our aim is to deal with immediate bookings first. If you have a booking for a visit between 21st – 27th March then you will hear from us automatically this weekend.

We will then contact people with bookings from 28th March onwards next week.

Please do not call us unnecessarily this weekend as we try to deal with immediate bookings only. We will be contacting everybody as soon as we can.

Many thanks for your co-operation and understanding.