Guest Services

All your service needs in one place.

Contact Us

Head to our contact us page for details on how to get in touch.

Opening Hours

Check out the opening hours for the SnowDome and SnowDome Fitness.

Terms & Conditions

Please read through the SnowDome terms & conditions.


Check out the FAQ's to find some of the most commonly asked questions.


The SnowDome is looking for reliable and hardworking individuals, who have a smile on their face and a spring in their step.

Charities & Fundraisers

We love helping the local community raise funds for amazing causes. If you're organising an event or competition, find out how to request prizes from SnowDome.

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Temporarily closed from 21st March

We have taken the difficult decision to temporarily close the SnowDome from 21st March as we believe this is the right thing to do to protect the health and wellbeing of our employees and guests.

The SnowDome will remain temporarily closed until further notice.

Please refer to our website and social media channels for updates on re-opening.

We look forward to welcoming you back to the SnowDome as soon as it’s appropriate to do so.

Our aim is to deal with immediate bookings first. If you have a booking for a visit between 21st – 27th March then you will hear from us automatically this weekend.

We will then contact people with bookings from 28th March onwards next week.

Please do not call us unnecessarily this weekend as we try to deal with immediate bookings only. We will be contacting everybody as soon as we can.

Many thanks for your co-operation and understanding.