Guest Services

All your service needs in one place.

Head to our contact us page for details on how to get in touch.

Opening Hours

Check out the opening hours for the SnowDome and SnowDome Fitness.

Terms & Conditions

Please read through the SnowDome terms & conditions.

FAQs

Check out the FAQ's to find some of the most commonly asked questions.

Charities & Fundraisers

We love helping the local community raise funds for amazing causes. If you're organising an event or competition, find out how to request prizes from SnowDome.

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Book Now for 20th July onwards

The SnowDome remains temporarily closed but in anticipation of a hopeful opening we are now accepting online bookings for Monday 20th July onwards. This opening date may be subject to change and in the event we are not open for your booking then our relaxed booking terms and conditions will apply to all guests with pre-booked activities, as follows:

Temporary Closure Relaxed Booking Terms & Conditions

For New Bookings (made after 21st March) - We want to reassure all our guests making future bookings to visit from 20th July onwards, if the SnowDome is not re-open in time for your future visit, we will refund the entirety of your booking or provide a transfer to a later date of your choice. You don’t need to take any action, we will contact you as required.

Please do contact Guest Services should you have any further questions at guestservices@snowdome.co.uk

We look forward to welcoming you safely back to the SnowDome as soon as it’s appropriate to do so.