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Relaxed Sessions

Relaxed sessions are an alternative option for families and groups that have members with special needs.

They are designed to provide an opportunity for people with autism, learning difficulties or other sensory and communication needs who require a more relaxed environment. 

Santa's Winter Wonderland relaxed sessions involve:

  • Adjustments to sound levels on the snow trail
  • Adjustments to sound and lighting levels in Santa’s theatre
  • A relaxed and supportive atmosphere with fewer people on the session
  • More wheelchair spaces
  • Free carer spaces

2019's relaxed session dates and times:

  • 9.15am Sunday 24th November 2019
  • 6.05pm Friday 6th December 2019
  • 3.00pm Wednesday 11th December 2019

Complimentary spaces are available for carers on relaxed sessions. Spaces are strictly limited to one carer per person with special needs and must be pre-booked.

Please call 03448 000011 for further information and to book. Subject to availability.

Book now

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Book Now for 20th July onwards

The SnowDome remains temporarily closed but in anticipation of a hopeful opening we are now accepting online bookings for Monday 20th July onwards. This opening date may be subject to change and in the event we are not open for your booking then our relaxed booking terms and conditions will apply to all guests with pre-booked activities, as follows:

Temporary Closure Relaxed Booking Terms & Conditions

For New Bookings (made after 21st March) - We want to reassure all our guests making future bookings to visit from 20th July onwards, if the SnowDome is not re-open in time for your future visit, we will refund the entirety of your booking or provide a transfer to a later date of your choice. You don’t need to take any action, we will contact you as required.

Please do contact Guest Services should you have any further questions at guestservices@snowdome.co.uk

We look forward to welcoming you safely back to the SnowDome as soon as it’s appropriate to do so.