Reassurance for SnowDome customers regarding Coronavirus (Covid-19)

At the SnowDome the health, wellbeing and safety of our customers and our team is our first priority. 

We want to reassure you that the SnowDome is operating as normal and we’re monitoring the developing situation extremely closely and are following all advice issued by Public Health England. Our aim is to ensure we have a robust and up-to-date monitoring plan in place to secure the wellbeing and safety of our team and customers. We want you to know that we are being extra vigilant and have taken additional steps to minimise any possible impact.

This includes:

  • Extra disinfection procedures of high touch surfaces and common areas throughout the venue
  • Hourly checks of all soap stations to ensure ample supplies for regular hand washing

We ask that if you are visiting the venue to please keep your hands clean, wash regularly and thoroughly, for at least 20 seconds with soap and water.

If you think you may have encountered the virus, please follow the government advice, more advice can be found here

We will continue to monitor the situation very closely. We look forward to seeing you in the venue and please speak to the team if you have any further questions.

Book now

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Book Now for 20th July onwards

The SnowDome remains temporarily closed but in anticipation of a hopeful opening we are now accepting online bookings for Monday 20th July onwards. This opening date may be subject to change and in the event we are not open for your booking then our relaxed booking terms and conditions will apply to all guests with pre-booked activities, as follows:

Temporary Closure Relaxed Booking Terms & Conditions

For New Bookings (made after 21st March) - We want to reassure all our guests making future bookings to visit from 20th July onwards, if the SnowDome is not re-open in time for your future visit, we will refund the entirety of your booking or provide a transfer to a later date of your choice. You don’t need to take any action, we will contact you as required.

Please do contact Guest Services should you have any further questions at guestservices@snowdome.co.uk

We look forward to welcoming you safely back to the SnowDome as soon as it’s appropriate to do so.