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Reassurance for SnowDome customers regarding Coronavirus (Covid-19)

At the SnowDome the health, wellbeing and safety of our customers and our team is our first priority. 

We want to reassure you that the SnowDome is operating as normal and we’re monitoring the developing situation extremely closely and are following all advice issued by Public Health England. Our aim is to ensure we have a robust and up-to-date monitoring plan in place to secure the wellbeing and safety of our team and customers. We want you to know that we are being extra vigilant and have taken additional steps to minimise any possible impact.

This includes:

  • Extra disinfection procedures of high touch surfaces and common areas throughout the venue
  • Hourly checks of all soap stations to ensure ample supplies for regular hand washing

We ask that if you are visiting the venue to please keep your hands clean, wash regularly and thoroughly, for at least 20 seconds with soap and water.

If you think you may have encountered the virus, please follow the government advice, more advice can be found here

We will continue to monitor the situation very closely. We look forward to seeing you in the venue and please speak to the team if you have any further questions.

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Temporarily closed from 21st March

We have taken the difficult decision to temporarily close the SnowDome from 21st March as we believe this is the right thing to do to protect the health and wellbeing of our employees and guests.

The SnowDome will remain temporarily closed until further notice.

Please refer to our website and social media channels for updates on re-opening.

We look forward to welcoming you back to the SnowDome as soon as it’s appropriate to do so.

Our aim is to deal with immediate bookings first. If you have a booking for a visit between 21st – 27th March then you will hear from us automatically this weekend.

We will then contact people with bookings from 28th March onwards next week.

Please do not call us unnecessarily this weekend as we try to deal with immediate bookings only. We will be contacting everybody as soon as we can.

Many thanks for your co-operation and understanding.