Plan your visit

Ready, set, snow!

Everything you need for a magical Christmas adventure!

The countdown to Christmas magic is on! Before you step into a world of real snow, festive fun and twinkling lights, we've got a few handy tips to help you make the most of your Santa's Winter Wonderland visit.

From what to wear and when to arrive, to where to go when you get here, we've got all the little details wrapped up!

So grab your tickets, round up your little elves and get ready for snow much fun!

Wrap up warm, little elves!

It's a winter wonderland after all!

With real snow beneath your feet and snowflakes falling all around, Santa's snow trail is a little on the chilly side.

We recommend wrapping up in cosy layers, warm coats and sturdy footwear such as wellies, boots or snow boots, ready for all that snowy fun!

The theatre and Santa's Village are a little warmer, so layers are perfect for keeping everyone comfortable as you move through your Christmas adventure.

Just remember, we don't provide clothing or footwear, so make sure you're dressed for the snow before you arrive!

Media

Don't be late for your Christmas date!

Santa's got a busy schedule, and so have we!

To make sure your festive adventure gets off to a magical start, please arrive at SnowDome at least 30 minutes before your booked session.

There's parking available on site, but Christmas is a busy time for our little elves, so leave plenty of time to find a space.

Once you're here, head to SnowDome Reception to check in. Our team will point you in the right direction to begin your adventure.

And don't forget your tickets! Simply have your QR code ready on your phone or in your digital wallet. No printing required!

Good to know: As sessions run to a timed schedule, we can't guarantee entry if you arrive late.

Media

A few little things before you go...

We've got a few extra tips to keep your Christmas adventure running smoothly!

Leave the pushchair behind

Pushchairs aren't permitted inside Santa's Winter Wonderland, but designated pushchair storage areas are available on a first-come, first-served basis. Where possible, we recommend leaving your pushchair securely in your vehicle.

Keep belongings tucked away

Lockers are available for just 20p, so you can safely store your bits and bobs while you enjoy the festive fun.

90 minutes of Christmas magic

Your Santa's Winter Wonderland adventure lasts approximately 1 hour 30 minutes, taking you through the real snow trail, Snow White mini pantomime, Santa's Village and SledEx Headquarters.

And don't forget to bring your biggest Christmas smiles, there are plenty of magical photo moments waiting for you!

Media
Media

Leave the pushchair behind

Media

Keep belongings tucked away

Media

90 minutes of Christmas magic

Still got a question on your list?

We've got plenty more helpful answers waiting for you!

Take a peek at our FAQs for everything from tickets and bookings to accessibility and all those little details that make your visit extra special.

Explore our FAQs

Why stop at snow much fun?

Make even more magical memories with a little extra festive fun! Add Festive Ice Skating to your Christmas day out and keep those happy faces smiling.

Festive Ice Skating is booked separately and isn't included with your Santa's Winter Wonderland ticket.

Get your skates on