REAL snow this Christmas!

  • Four experiences included
  • Play & slide in REAL snow
  • Starring Beauty & The Beast
  • Step into Santa’s Village
  • Write your letter at SledEx
  • A whole day of festive fun

Four festive experiences... one magical ticket

The UK’s favourite festive family event is back... Santa's Winter Wonderland is bigger & snowier than ever! Celebrating 20 years of Christmas magic, with tickets from only £20 per person.

Four experiences, all included

Play & slide around in REAL snow, enjoy the Beauty & The Beast mini panto, visit Santa's Christmas village and write your letter at the SledEx interactive post headquarters, all included in one amazing ticket price!

Play & slide in REAL snow

Experience the UK’s only guaranteed snowfall this Christmas! As snowflakes fall around you, families can play, sledge and slide through a magical snowy landscape - whatever the weather outside.

Starring Beauty & The Beast

Enjoy a magical retelling of Beauty & The Beast - with a snowy twist! The frosty Beast is a lovable Yeti... bringing fun, laughter and festive sparkle, along with the main man in red, Santa! A heart warming highlight of your adventure.

Step into Santa’s Village

Meet adorable alpacas and furry friends, spin around on the classic carousel and go head-to-head in the family game zone. Pop by Santa’s house and soak up the warm festive atmosphere, all included in your ticket!

Write your letter at SledEx

Step into the brand new SledEx post room, where every child joins Santa’s post team! Meet Red, the jolly postman, write your letter to Santa and choose a magical postbox. It’s heart warming, hands-on festive fun... the perfect finale to your experience.

Ticket prices

Choose from three ticket types, with prices from just £20 per person for a full day of festive family fun, all at incredible value! Under 2's go free.

Saver £20

All the fun at the best possible price
Super value

Standard £25

Great value & plenty of flexibility
Most popular

Premium £29

Visit at the most festive time
Seasonal favourites

Book your magical adventure

Click on your preferred date to select your tickets

What to expect during your experience

Take a peek at all the fun packed festive magic waiting for you - it’s all included in your ticket!

Questions?

Under 2's go free!

Available on all sessions when accompanied by a paying adult. All free child tickets must be pre-booked, subject to availability. Please note under 2's are not permitted to use the snow slides, but there's still a lot of fun to be had! To add under 2 tickets, please completed your booking and then forward your e-ticket confirmation to guestservices@snowdome.co.uk with the amount of under 2's required, we will confirm back to you once complete.  

Is it real snow?

Yes it’s 100% real snow! You’ll even experience magical indoor snowfall during your visit. Wrap up warm and get ready to play!

What's included in my ticket?

Everything you need for a full festive adventure! Your ticket covers all four experiences - real snow play, the Beauty & The Beast mini pantomime, Santa’s Christmas Village and the SledEx interactive post experience. One ticket, all the fun - no extras required!

Where do we go when we arrive?

There’s plenty of parking available on site. Simply head to the Santa’s Winter Wonderland reception desk inside the SnowDome to check in. Don’t forget your winter gear, coats, gloves and warm shoes are essential for snowy fun!

Should we arrive early?

We recommend arriving in good time the SnowDome is very popular during the festive season. If you’re early, you can relax in LiftHouse Coffee Co., enjoy a hot drink, or watch the action on the slopes from our viewing balcony.

How long does the session last?

The full experience lasts between 1.5 to 2 hours. You’ll enjoy 30 minutes on the real snow trail, 30 minutes at the mini pantomime and then time to explore Santa’s village.

What should we wear?

Warm clothing is essential. Coats, gloves and winter footwear are a must, especially for the snow trail. Hats and scarves are a good idea too! We recommend layers as whilst it's naturally cooler on the snow, things can warm up in the theatre. 

Can I book a tots session for Santa’s Winter Wonderland

Tots sessions are designed especially for little ones aged four and under, offering a relaxed way to enjoy all the festive fun.

Tots sessions can be booked online or by calling our team on 03448 000011

Children under 2 go free and spaces are limited, so we recommend booking early to avoid disappointment!

Do you offer SEN sessions?

Yes! SEN sessions are available at select times and are designed for guests with autism, sensory needs or learning difficulties who’d prefer a more relaxed experience. With lower sound and lighting levels, fewer people, extra wheelchair spaces and a calm, supportive atmosphere - it’s all about making the magic accessible to everyone. Complimentary carer spaces are available (one per guest, must be pre-booked).

2025 session dates are: 

  • 9.40am Sunday 16th November
  • 4.45pm Friday 28th November
  • 6.10pm Wednesday 3rd December
  • 3.45pm Monday 15th December

To book, give us a call on 03448 000011.

Is Santa's Winter Wonderland wheelchair accessible?

Wheelchair users and their family and friends can enjoy the experience together. Santa's Winter Wonderland is fully accessible for manual wheelchairs, please contact the Guest Services Team - guestservices@snowdome.co.uk to arrange your wheelchair sledge! Unfortunately automated wheelchairs are not suitable for the event. 

Can we take photos?

Of course! You’re welcome to capture your magical memories, there will also be professional photo opportunities available throughout your visit.

Can we eat on-site?

Absolutely! You can grab a hot chocolate or festive treat in Santa’s Village, or enjoy a full meal at Aspen’s Bar & Kitchen or Lifthouse Coffee Co. before or after your session.

Where is Santa's Winter Wonderland?

Santa's Winter Wonderland takes place at the SnowDome in Tamworth, Staffordshire - the home of real snow and festive fun! You'll find us at Leisure Island, River Drive, Tamworth, Staffordshire B79 7ND, just 5 minutes from junction 10 of the M42 and the M6 Toll road. 

A timeless tradition, loved by thousands

Lauren G Great family experience. My 4 and 6 year olds giggled the entire time, and now both want to come back and try the other snow sports. Friendly and informative staff. Smooth process.
Joy B Took my 2 year and 20 months old grandson to a 'tots' session after Christmas. He enjoyed the snow experience. There were sledges to ride on, mini snow slides and lots of pretty lights. Thirty minutes was long enough then we went into the Christmas pantomime which he also enjoyed and was perfect for his age. After this were guinea pigs, alpacas, rabbits, pigs and a traditional roundabout to keep him entertained. The tots session was great without the scary bigger children.
Jennie B We absolutely loved the winter wonderland. It was magical. My 8 year old daughter had the best time for her birthday x
Mila B Brilliant visit! Kids laughed the whole time and enjoyed it all. January was so much quieter and much more enjoyable for the children
Sanita C Excellent. We visited twice, once with 5 children from 4-10years old and they all loved it. 30mins in each section was enough time for them to enjoy without becoming restless. Would go again. The SEND quiet version (our second visit) was also brilliant, with less people and more quiet it was great for our daughter.
Donna B We took our 3 year old grandaughter it was absolutely magical .Loved the 3 different stages of the event .Worth every penny thank you

Tuck in after snowy fun!

Round off your winter wonderland adventure with a festive family meal overlooking the real snow slope! Soak up the slopeside views, savour delicious seasonal dishes and relax together in the warm alpine atmosphere... the perfect finish to a magical day.

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The magic returns soon

Santa’s Winter Wonderland returns this year bigger, snowier and more magical than ever.

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