Snow and Ice Supervisor

Join our team

We’re looking for enthusiastic Part Time Supervisor to oversee a small team and join us in delivering exceptional customer experiences. This is a hands-on role where no two days are the same, perfect for someone who thrives in a fast-paced environment and takes pride in providing outstanding service. If you’ve got a genuine passion for customer care and enjoy working as part of a supportive team, we’d love to hear from you.

To be successful within this role you must be able to deliver customer service of the highest level, be confident, hard working and passionate about delivering the best experience possible to our guests.

Key Responsibilities:

  • Helping to deliver the daily operation of the Skate and Snow Fun areas.
  • Supervising and supporting the Snow and Ice team.
  • Ensuring excellent customer experience.
  • Maintaining high standards of equipment care and organisation.
  • Keeping all public and team areas to the highest levels of presentation. 

Requirements:

  • Previous experience in a customer service role.
  • Confidence and ability to ice skate.
  • A proactive, hands-on attitude.
  • Strong teamwork skills and the ability to work well with others.
  • Valid First Aid certificate, preferred but not essential. 

Why Join Us?:

  • Flexible shift patterns to suit your lifestyle
  • Dynamic and fast-paced work environment
  • Supportive and friendly team culture
  • Unique opportunity to gain experience in the snowsports industry
  • Potential for further training and development
  • Team discounts and perks

Position Type: Part Time

How to apply

If you are a passionate and results-driven and ready to take on this exciting challenge, we want to hear from you!

To apply, please email a covering letter and your CV to John Powell

SnowDome Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Values

Have fun & be the best you can
Be honest, fair and proud
Treat others as you'd like to be treated
Every team member makes a difference
Recognise good ideas and a job well done

Our mission

Working together to provide the ultimate snow, ice and leisure experience in an awesome venue. Real Snow, Real Fun... For Everyone!

Your voice heard & recognised

The SnowDome's owners and directors are based at the venue. You'll be encouraged to share ideas and help drive the venue forward. Great work will always be rewarded.  Every year, the SnowDome holds team member of the year awards, where the very best are recognised and celebrated.

Work in the Community

The SnowDome is passionate about helping local charities and organisations. Fundraising is done throughout the year to raise money for Guide Dogs UK. Every year Santa's Winter Wonderland is opened exclusively for Acorns Children's Hospice. Plus, over £20,000 worth of tickets are donated annually to local charities.

History & Heritage

From the first indoor snow centre in Europe (second in the world) to the ultimate real snow, ice and leisure experience. Find out the SnowDome's journey so far.