Santa's Winter Wonderland Assistant

Join our team

Join the festive magic as a Santa’s Winter Wonderland Assistant! In this cheerful and fast-paced role, you'll help create unforgettable holiday experiences for families and children. Responsibilities include welcoming guests, guiding them through the Winter Wonderland snow experience, managing queues and seating guests in the theatre show, assisting with game areas and photo sessions.

Key Responsibilities:

  • Enthusiastic, friendly, and great with children
  • Strong communication and interpersonal skills
  • Ability to work in a busy, festive environment
  • Punctual, reliable, and a team player
  • Greet and interact warmly with visitors of all ages
  • Ensure smooth flow of guests through the attraction
  • Maintain a clean, safe, and magical environment
  • Provide excellent customer service and address guest queries

Requirements:

Excellent communication and interpersonal skills

Flexibility to work various shifts, including evenings, weekends and holidays

Why Join Us?:

Flexible shift patterns to suit your lifestyle

Dynamic and fast-paced work environment

Supportive and friendly team culture

Unique opportunity to gain experience in the snow sports industry

Job Type: Seasonal position, with training from the beginning of November, ending early January

How to apply

If you are a passionate and results-driven and ready to take on this exciting challenge, we want to hear from you!

To apply, please follow this link and complete our application form.

SnowDome Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Values

Have fun & be the best you can
Be honest, fair and proud
Treat others as you'd like to be treated
Every team member makes a difference
Recognise good ideas and a job well done

Our mission

Working together to provide the ultimate snow, ice and leisure experience in an awesome venue. Real Snow, Real Fun... For Everyone!

Your voice heard & recognised

The SnowDome's owners and directors are based at the venue. You'll be encouraged to share ideas and help drive the venue forward. Great work will always be rewarded.  Every year, the SnowDome holds team member of the year awards, where the very best are recognised and celebrated.

Work in the Community

The SnowDome is passionate about helping local charities and organisations. Fundraising is done throughout the year to raise money for Guide Dogs UK. Every year Santa's Winter Wonderland is opened exclusively for Acorns Children's Hospice. Plus, over £20,000 worth of tickets are donated annually to local charities.

History & Heritage

From the first indoor snow centre in Europe (second in the world) to the ultimate real snow, ice and leisure experience. Find out the SnowDome's journey so far.