FAQ's

  1. Where is the SnowDome?
  2. What are your opening hours?
  3. Is there car parking?
  4. Is it real snow?
  5. How cold is it?
  6. What should I wear?
  7. Can I purchase gloves, hats and other equipment at the SnowDome?
  8. Do I need any specialist equipment?
  9. How much does it cost to hire equipment?
  10. Can I use my own equipment?
  11. Do I qualify for a discount if I have my own equipment?
  12. Can I hire clothing?
  13. Are there lockers and changing facilities?
  14. How much does it cost?
  15. I’m not taking part but where can I come and watch my family/friends?
  16. Is there a charge for spectators?
  17. Can I get something to eat and drink?
  18. Are children allowed in the bar?
  19. How long and steep is the slope?
  20. What is the recreational standard?
  21. Do I need to be assessed before I can use the slope if I can already ski?
  22. Do I need a lesson if I’ve only skied / snowboarded on a dry slope before?
  23. Can I teach my friends / family to ski?
  24. How many levels of lessons are there?
  25. How many people in a group lesson?
  26. Can I book private lessons?
  27. Do I have to pre-book?
  28. Is there access for disabled visitors?
  29. Do you have a crèche?
  30. Do you have any Birthday party packages?
  31. Is there a train station nearby?
  32. Where are the nearest hotels?
  33. Do you offer group discounts?

Where is the SnowDome?
The SnowDome is just 5 minutes from Junction 10 of the M42 or M6 toll road. Simply follow all signs to Tamworth and pick up the brown ‘Tourist Information’ signs to the SnowDome. See the How To Find Us page for full details.

What are your opening hours?
The SnowDome is open 7 days a week, 364 days a year.

Is there car parking?
There is a huge car park.

Is it real snow?
Yes, therefore it is cold so you need to wrap up warm!

How cold is it?
The main slope temperature ranges from 0 to +4 degrees centigrade. The snowplay and ice skating areas are typically around zero to minus 3 degrees Celsius.

What should I wear?
Warm clothing & gloves are essential as the snow areas are cold. See the What To Wear section for full details.

Can I purchase gloves, hats and other equipment at the SnowDome?
We have an Ellis Brigham Mountain Sports shop on site where you can purchase ski wear.

Do I need any specialist equipment?
No, all essential equipment is hired to you within the cost of admission (skis, board, boots, poles, skates). All you need to bring on the day is warm clothes and gloves.

How much does it cost to hire equipment?
Skis, boots and board hire is included within the cost of admission.

Can I use my own equipment?
Yes, you are more than welcome to use your own equipment.

Do I qualify for a discount if I have my own equipment?
No, unfortunately not. However, our membership package offers a larger discount than the included hire charge for equipment, and this would save you money if you are a regular slope user.

Can I hire clothing?
Skis, boots and snowboard hire is included within the admission price, but you will need to bring along your own clothing. We have an Ellis Bringham mountain sports shop on site which stocks ski & snowboard wear.

Are there lockers and changing facilities?
Yes, there are lockers and changing rooms available. Our lockers take a non-refundable 20p coin.

How much does it cost?
See the individual sections of the website for detailed prices.

I’m not taking part but where can I come and watch my family/friends?
Aspens Bar & Restaurant offers fantastic views of the main slope. You can even venture out on to the balcony to truly interact with the action on the slope! Alternatively you can head to the Starbucks Coffee lounge to view the snowplay and ice skating areas.

Is there a charge for spectators?
No, it is free of charge.

Can I get something to eat and drink?
Yes, there is a selection of bars, restaurants and viewing areas – choose from either Aspens Bar & Restaurant overlooking the main slope or the Starbucks Coffee lounge overlooking the snowplay & ice skating area.

Are children allowed in the bar?
Yes, our bars are family friendly.

How long and steep is the slope?
The main slope is 170 metres long by 30 metres wide and is approximately equivalent to a blue run in a resort. There are also two Snow Academy areas – one is 30 metres long, the other is 25 metres long.

What is the recreational standard?
The ability to use all lifts, perform controlled linked turns, control speed and direction, and stop confidently. See the Recreational Standard section for more details.

Do I need to be assessed before I can use the slope if I can already ski?
No, as long as you can perform controlled linked turns, control speed and direction, use all lifts and stop confidently you are fine to use the slope as a recreational user.

Do I need a lesson if I’ve only skied / snowboarded on a dry slope before?
If you are an experienced / confident dry slope skier / snowboarder then you should be ok to use our slope. Remember that skiing and snowboarding on real snow is a lot faster than on a dry slope. If you are taking lessons on a dry slope, we usually recommend going back a level to be on the safe side (for example, if you’re at level 2 on the dry slope, we’d recommend going back to level 1 on real snow). These are only guidelines – you can discuss in detail your ability and ask for more advice from one of our experienced booking team members on 03448 000011.

Can I teach my friends / family to ski?
Unfortunately not. Due to health and safety requirements we cannot allow members of the public to teach. They would need to take lessons with one of our qualified instructors, see the Ski Lessons page or the Snowboard Lessons page for details.

How many levels of lessons are there?
There are three levels of 2 hour group lessons or two levels of 3 hour fast track lessons to complete before you are at the recreational standard.

How many people in a group lesson?
There is a maximum of 10 people per instructor in a group ski lesson, a maximum of 6 people per instructor in a group snowboard lesson. 

Can I book private lessons?
Yes, private ski lessons and private snowboard lessons are available for the more personal touch for beginners and experts. These are available for 1 person up to a maximum 5 people per instructor.

Do I have to pre-book?
To avoid disappointment it is recommended that all activities are pre-booked. You can book online or by phoning the SnowDome on 03448 000011 or visiting reception. Telephone bookings are subject to a £1.95 booking fee per transaction.

Is there access for disabled visitors?
Disabled visitors are most welcome. We have facilities for disabled guests throughout the SnowDome venue.

Do you have a crèche?
No, there are no child care facilities on site.

Do you have any Birthday party packages?
Yes, there is a wide range of packages to choose from. Please see the Birthday Parties page for full details

Is there a train station nearby?
Yes, Tamworth Train Station is about a 10-15 minute walk or a 4-5 minute taxi journey.

Where are the nearest hotels?
For a full list of local hotels please see the Where To Stay page

Do you offer group discounts?
If you are booking for a large group of recreational skiers and/or snowboarders, for every 10 people who pay, the eleventh person will go free. For more group discounts please call 03448 000011.

 

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