We have taken the difficult decision to temporarily close the SnowDome from 21st March as we believe this is the right thing to do to protect the health and wellbeing of our employees and guests.
The SnowDome will remain temporarily closed until further notice.
Please refer to our website and social media channels for updates on re-opening.
We look forward to welcoming you back to the SnowDome as soon as it’s appropriate to do so.
Temporary Closure Relaxed Booking Terms & Conditions
For New Bookings (made from 21st March) - We want to reassure all our guests making future bookings, if the SnowDome is not re-open in time for your future visit, we will refund the entirety of your booking or provide a transfer to a later date of your choice.
For booking made prior to our closure on 21st March - We will contact you on a month by month basis as we asses the current situation with regards to our re-opening. Therefore, if you have a booking for May, we will contact you in the later part of the prior month - in April. And bookings for June, we will contact you in the later part of May and so on. You don’t need to take any action, we will contact you.
Please do contact Guest Services should you have any further questions at firstname.lastname@example.org