T&C's
Patrons are reminded that all snow and ice activities are potentially hazardous and usage of the slope and participation in activities and lessons is at the patron’s own risk. All slope users must observe and abide by the FIS Safety Code.
The SnowDome endeavours to display correct and accurate information on this website however SnowDome Ltd cannot be held responsible for any inaccuracies of product or price. The management reserve the right to alter or terminate any product, activity, it’s availability or price at any time without prior notification.
Please be aware that certain activities must be pre-booked to avoid disappointment at the SnowDome. All activities are subject to availability and capacity which may be subject to change particularly during school holidays, bank holidays and over the Christmas period. Please telephone before travelling.
Advance Bookings
All bookings must be pre-paid in full and remain non-transferable and non-refundable.
Telephone Bookings
A small charge of £1.85 per transaction will be taken if booking over the phone and all confirmation tickets will be posted directly to you. Standard national call rate charges apply from a BT landline. Other landline and mobile operator network charges may vary
Car Parking
A reduced charge of £1.00 per car per day is applicable for SnowDome Customers parking at the SnowDome. N.B. The first 30 minutes is FREE for dropping off or picking up.
Ski & Snowboard Lessons
All lessons must be pre-booked and pre-paid and remain non refundable and non-transferable. Depending upon personal ability a lesson may have to be repeated before progressing to the next level. On arrival, check-in at SnowDome reception, then head downstairs to Ski Hire to get changed, obtain all equipment and go to your designated meeting point to wait for your instructor. Please arrive at least 30 minutes before your lesson, as late arrivals cannot always be accommodated.
For safety reasons members of the public are not allowed to teach.
Recreational Skiing & Snowboarding
During the busy Winter months please pre-book all recreational visits – to avoid disappointment.
Unlike lessons there is no need to pre-book recreational slope time but it is advisable, especially during the busy Winter months, to avoid disappointment. The slope does operate to a maximum capacity and to guarantee your time on the snow you can pre-book by phoning SnowDome Reception on 08448 000011 or book online. Please also be aware that certain activities such as Tobogganing or ski only nights may restrict the availability of activities on the main slope. Please telephone before travelling or check out the Recreational Slope Timetable for more details.
Discount Sessions, Coaching Sessions & Freestyle Sessions
During the busy Winter months please pre-book all recreational visits – to avoid disappointment.
Like recreational skiing and snowboarding there is no need to pre-book discount, coaching or freestyle sessions but this is advisable, especially during the busy Winter months, to avoid disappointment. By pre-booking your slope time all tickets will be posted to you enabling you to avoid all queues on the day. Phone 08448 000011 for bookings or book online.
Fun Activities
During the busy Winter months please pre-book all fun activities – to avoid disappointment.
Due to their popularity it is recommended that all fun activities are pre-booked to avoid disappointment. Phone 08448 000011 for bookings or book online and please remember to arrive early with your warm clothes and gloves.
Birthday Parties & Events
All birthday parties and group events (including food) should be pre-booked at the SnowDome to avoid disappointment. For birthday party and event bookings then please contact the Group Bookings Teams on 01827 308 416
